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Posts Tagged ‘Emmi Solutions’

EMMI Solutions with new Blepharoplasty Educational Program

Friday, January 23rd, 2009

Emmi solutions of Chicago is a communication platform company that provides online patient education program for a wide variety of medical and surgical procedures as one of its many services. Through their programs, Emmi helps increase patient satisfaction, helps physicians manage patient expectations, helps patients prepare for and recover from medical procedures, and engages patients in quality and safety initiatives. EMMI programs are currently available in 16 medical specialties including Plastic Surgery.

In Plastic Surgery, programs are currently available for saline breast augmentation, silicone breast augmentation, facelift, liposuction, breast reduction, breast reconstruction, and abdominoplasty. Since blepharoplasty (eyelid tucks) are a very common facial plastic surgery procedure and one of the top 5 plastic surgery procedures performed over the age of 40, it was important to have this procedure as part of EMMI’s plastic surgery programs. Having just completed an advisory review of this blepharoplasty video program, it like all of EMMI’s programs is top-notch and very informative. It is another welcome addition that all of my blepharoplasty patients will be asked to review prior to surgery.

Dr. Barry Eppley

Indianapolis, Indiana

The EMMI Solution Experience In Plastic Surgery

Tuesday, July 8th, 2008

EMMI Solutions based in Chicago provides online medical education programs in 16 different specialities for patients on various medical conditions and surgical procedures. Through physician enrollment in the program, they can offer their patients online education which helps them prepare for and recover from medical procedures, manage their expectations, and engages them in quality and safety initiatives. EMMI Solutions helps provide another layer of procedure information beyond what the physician’s office normally does. In Plastic Surgery, programs are currently available for saline breast augmentation, silicone breast augmentation, facelift, liposuction, breast reduction, breast reconstruction, rhinoplasty and abdominoplasty. New programs soon to be available include blepharoplasty and brow lift surgery.
Dr. Barry Eppley, Indianapolis plastic surgeon and his practice Eppley Plastic Surgery, has participated in this program both as a practice tool and a medical advisor over the past year. The program enjoys high patient satisfaction with 96% of patients surveyed saying that EMMI improved their understanding of what to expect before their procedure. Over 90% of patients say they were more comfortable about their upcoming procedure after viewing the EMMI program.
In looking at my EMMI practice statistics in 2008 so far, 59 cosmetic surgery patients have been issed access codes to review programs prior to their specific procedure(s). Of these 59 patients, 50 (85%) actually took advantage and started viewing the program. Of those that started the program, 40 (80%) patients actually viewed the programs in their entirety. There was no obvious trend or biass towards any particular procedure that was viewed more or less than others.
I find the EMMI program to be extremely valuable to my practice. While I have lengthy discussions with patients concerning their procedures and expectations and provide a lot of written information prior to their surgery, the selective hearing of some patients and low retention rates of a lot of information means that my patients are often not as informed or educated as I may think. EMMI Solutions provides an additional source of information and reinforcement that patients can view on their own time and leisure. Whether they take advantage of the programs or not, they have been provided with the opportunity which I consider much better than any brochure or pamphlet of information. Plus, EMMI Solutions provides documentation of not only if they viewed the programs but for how long and what specific section(s) were or were not viewed.
Dr. Barry Eppley

Indianapolis, Indiana

EMMI Solutions and Online Patient Education in Plastic Surgery

Thursday, January 24th, 2008

Summary of Experience with EMMI solutions in the Plastic Surgery Practice of Dr. Barry Eppley

 

Based on my experience with the EMMI solutions program in my plastic surgery practice since last September, my initial four month surveys have been very positive. Programs used on EMMI have included abdominoplasty, breast augmentation, breast reduction, and liposuction. From 8 patients, the following results were obtained.

100% stated EMMI improved their understanding of what to expect. 94% stated EMMI gave them a better understanding of how to take care of themselves before and after the procedure. 100% stated EMMI covered risks that they didn’t know about previously. 88% stated EMMI answered questions thay had planned to call their doctor to discuss. 100% stated EMMI provided them with new information about their procedure. 100% stated EMMI increased their comfort level about their procedure. 100% stated EMMI increased confidence in their doctor.

What surpised me was that most patients felt that the programs covered risks they had not known about before….and…..it answered questions they were going to call about. I was surprised because I had always felt that I was very comprehensive in my discussions with patients and my literature after signing up for a plastic surgery procedure was equally detailed. But what I have come to learn after years in practice was that patients absorb much less information than you think. While they are looking at you and allegedly listening while you are talking to them, what gets through and is understood is but a fraction of what was said. And just because you provide a lot of detailed before and after surgery information, doesn’t necessarily mean that they actually read it. EMMI provides another informational opportunity, that does not involve doctor time or input, to improve patient comprehension.

Dr. Barry Eppley

Indianapolis, Indiana

EMMI Solutions and Online Programs for Plastic Surgery

Sunday, January 20th, 2008

Dr. Barry Eppley serves as Medical Advisor in Plastic Surgery for EMMI Solutions

 

Emmi solutions of Chicago is a company that provides an online patient education program for a wide variety of medical and surgical procedures. Through this program, Emmi helps increase patient satisfaction, helps physicians manage patient expectations, helps patients prepare for and recover from medical procedures, and engages patients in quality and safety initiatives. EMMI programs are currently available in 16 medical specialties includingAnesthesia, Ophthalmology, Oral Surgery, Cardiothoracic Surgery and Cardiology, Gastroenterology, Pulmonary, General Surgery and Oncology, Plastic Surgery, Ob/Gyn, ENT, Orthopedic Surgery, Neurology and Spine Surgery, and Urology.

In Plastic Surgery, programs are currently available for saline breast augmentation, silicone breast augmentation, facelift, liposuction, breast reduction, breast reconstruction, and abdominoplasty. Dr. Barry Eppley, plastic surgeon in Indianapolis, will work with other advosry members in updating these programs as well as expanding to include other plastic surgery procedures.

Emmi solutions provides these programs through physician office enrollment. Once a physician is enrolled, his office provides a website and access code for the patient to review the program related to their upcoming procedure. The program documents whether the patient reviewed the program, the length of time and extent that the program was reviewed, and forwards any questions asked to the physician’s office. The program enjoys high patient satisfaction with 96% of patients surveyed saying that EMMI improved their understanding of what to expect before their procedure. Over 90% of patients say they were more comfortable about their upcoming procedure after viewing Emmi. Dr Eppley’s experience over the past year supports these statistics and feels it is a valuable asset to his practice. Emmi helps provide another layer of procedure information beyond what the physician’s office normally does.


Dr. Barry EppleyDr. Barry Eppley

Dr. Barry Eppley is an extensively trained plastic and cosmetic surgeon with more than 20 years of surgical experience. He is both a licensed physician and dentist as well as double board-certified in both Plastic and Reconstructive Surgery and Oral and Maxillofacial Surgery. This training allows him to perform the most complex surgical procedures from cosmetic changes to the face and body to craniofacial surgery. Dr. Eppley has made extensive contributions to plastic surgery starting with the development of several advanced surgical techniques. He is a revered author, lecturer and educator in the field of plastic and cosmetic surgery.

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