Emmi solutions of Chicago is a company that provides an online patient education program for a wide variety of medical and surgical procedures. Through this program, Emmi helps increase patient satisfaction, helps physicians manage patient expectations, helps patients prepare for and recover from medical procedures, and engages patients in quality and safety initiatives. EMMI programs are currently available in 16 medical specialties includingAnesthesia, Ophthalmology, Oral Surgery, Cardiothoracic Surgery and Cardiology, Gastroenterology, Pulmonary, General Surgery and Oncology, Plastic Surgery, Ob/Gyn, ENT, Orthopedic Surgery, Neurology and Spine Surgery, and Urology.
In Plastic Surgery, programs are currently available for saline breast augmentation, silicone breast augmentation, facelift, liposuction, breast reduction, breast reconstruction, and abdominoplasty. Dr. Barry Eppley, plastic surgeon in Indianapolis, will work with other advosry members in updating these programs as well as expanding to include other plastic surgery procedures.
Emmi solutions provides these programs through physician office enrollment. Once a physician is enrolled, his office provides a website and access code for the patient to review the program related to their upcoming procedure. The program documents whether the patient reviewed the program, the length of time and extent that the program was reviewed, and forwards any questions asked to the physician’s office. The program enjoys high patient satisfaction with 96% of patients surveyed saying that EMMI improved their understanding of what to expect before their procedure. Over 90% of patients say they were more comfortable about their upcoming procedure after viewing Emmi. Dr Eppley’s experience over the past year supports these statistics and feels it is a valuable asset to his practice. Emmi helps provide another layer of procedure information beyond what the physician’s office normally does.